Privacy Policy

We, at FLIPPER LOGÍSTICA INTERNACIONAL LTDA - GRUPO FLIPPER, wish to maintain a relationship of trust and transparency with all users of our services and with all people who, in any way, relate to us.

The Privacy Notice sets out what information we collect from you, why we collect it, whether we share it and with whom we share it.

The priority is to ensure your privacy and the security of your personal data. Any information you provide us with will be treated in accordance with the law and within the limits set out here.

1. WHAT DO YOU NEED TO KNOW BEFORE READING THIS NOTICE?

For the sake of clarity we inform

2. WHAT PERSONAL DATA DO WE COLLECT?

Out of respect for your privacy, the personal data we collect is limited to the minimum necessary as a result of your direct or indirect relationship with us.

Below, grouped into categories, we present the main personal data processed by GRUPO FLIPPER:

• Main identification information: name, CNPJ, company name, profession, position and other information of particular relevance;
• Contact information: business address, zip code, landline and/or cell phone number(s) and personal and/or professional e-mail addresses;
• Financial information: current account, bank branch, PIX and share capital (linked to the contracting of services);
• Behavioral information: navigation and history of use of the system, with a view to improving our services and processes;
• Attributes associated with the electronic devices you use: access provider, operating system, browser (type, version, options enabled and plug-ins installed), video settings (size/resolution and number of colors), date and time of access and pages viewed, identified by means of cookies;
• Information from third parties and/or credit bureaus, which contains registration, behavioral and financial data.
• General Data: information sent by you of your own free will through any means, or collected through the electronic or non-electronic service channels maintained by the company.

3. HOW DO WE COLLECT YOUR PERSONAL DATA?

The information we process about you at the Flipper Group may have originated from various sources. Data provided directly by you.

3.1 Data provided directly by you

From the outset of your interaction with us, you may voluntarily provide information about yourself by contacting us, for example through social networks, registering on our portal www.GRUPOFLIPPER.com.br, contacting us through our service channels, requesting quotes/proposals, contracting services or registering to take part in our Technical Visits, Courses and Lectures, meetings or events.

3.2 Data obtained from third parties

We may receive some of your personal data from third parties, for example in situations where information is made available by contractors or partners of GRUPO FLIPPER.

3.3 Data collected automatically

We may automatically collect personal data from the devices you use to access our websites in order to generate access statistics. This data does not always make it possible to identify the user.

3.4 Publicly available data

We may collect information from you that is publicly available, including but not limited to social media and government databases.

4. HOW WE USE YOUR INFORMATION

Your personal data collected by GRUPO FLIPPER is used for the following purposes:

4.1 To fulfill the purpose for which the data was provided

We process your personal data based on the purpose for which you provided it.

4.2 Complying with our legal or regulatory obligations

Your personal data may be used to comply with our obligations under the law or the rules of government agencies, the judiciary and/or other competent authorities.

4.3 To enable the regular exercise of our rights

Your personal data may be used to comply with our obligations under the law or the rules of government agencies, tax authorities, the judiciary and/or other competent authorities.

4.4 Enabling activities necessary for our organization

To enable and improve our essential activities, such as those relating to communication and marketing, but always observing the limits of your expectations and never to the detriment of your interests, your rights.

4.5 To execute an agreement or contract you have entered into with us or to carry out pre-contractual steps

We use your personal data to register you as a contractor for our services and products and to enable us to execute this agreement, pre-contract or contract.

4.6 Preventing fraud and ensuring your security

We may process your personal data to ensure your security and that of third parties, to carry out physical and remote access control and to prevent fraud relating to identification and intrusions.

4.7 Advertising

We may use your personal data to create segmentations of target audiences in order to promote updated content from marketing campaigns of GRUPO FLIPPER in a more appropriate and targeted manner.

5. WHAT COOKIES ARE AND HOW WE USE THEM

Cookies are text files that can be stored on electronic devices when you visit one of our websites. We use this tool for different purposes, such as generating access statistics and ensuring the operation of our website/system.

We would like to point out that some cookies are essential for the normal functioning of our sites, and opposing their use may result in the experience you would have being rendered useless or access being suspended.

6. WITH WHOM WE SHARE YOUR PERSONAL DATA

It is possible that we may share your personal data, restricting it to the minimum appropriate and necessary to fulfill one of the specific purposes previously informed to you.

When we carry out this sharing, we use technical and administrative means to ensure the security of this activity and its subsequent processing.

7. HOW WE PROTECT YOUR PERSONAL DATA

There are internal policies, procedures and protocols that determine how personal data should be processed by us and by whom it can be accessed. These rules aim to guarantee the proper and lawful processing of the personal data we hold, including yours.

8. WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

Whatever relationship you choose to establish with GRUPO FLIPPER, you are guaranteed all legal rights relating to your personal data.

To exercise any of your rights, you must send an e-mail to our Personal Data Processing Analyst at tinfo@grupoflipper.com.br. All requests will be processed in accordance with the deadline stipulated by law or ANPD regulation.

9. UPDATING THIS PRIVACY NOTICE

This Privacy Notice may be amended at any time to guarantee our commitment to transparency with you. Please check the www.grupoflipper.com.br portal periodically to see if any changes have been made to this document.

10. CLARIFICATION OF DOUBTS

If you have any questions about this Notice or the processing of your personal data by GRUPO FLIPPER, please contact our Personal Data Processing Analyst at tinfo@grupoflipper.com.br.